To clear your cache & cookies on Google Chrome:
- Open the browser
- On the top right, click More (3 vertical dots)
- Click ‘More tools’ and select ‘Clear browsing data'
- A pop-up will appear
- Choose a time range. To delete everything, select ‘All time’
- Check the boxes next to ‘Cookies and other site data’ and ‘Cached images and files’
- Click ‘Clear data’
These steps will vary if you are using another browser.